Archive

Archive for the ‘Social Media’ Category
23 Dec

Introducing Forbes to Media Diversity

You can see more diverse journalists of color — of all ages — in this spreadsheet: http://diversify.journalismwith.me/. You can read about how this came about here: Crowdsourcing ‘web journalism rockstars of color’

01 Dec

What’s the story behind your Twitter avatar?

I asked people to share their story behind their Twitter avatar. Why did they select that particular image and how does it affect your “brand” at all. This was in connection to tonight’s #wjchat on branding.

A while back I wrote a post on the story behind people’s Twitter/Web handles. Here it is in case you missed it: What’s in a name? Backstories to some personal brands

03 Aug

What’s your role in correcting a retweeted hoax?

It happens to all of us, and last week it happened to me.

I got punked… by a hoax.

That study that claimed IE6 users have a lower IQ, as much as we may still feel like it’s true, was a fake.

I’ve been punked by hoaxes in the past, I’m sure, but the difference with this one is that I retweeted it and helped spread the misinformation. And, in turn, my tweet was retweeted a half dozen times.

Now, I didn’t know it was a hoax at the time. I have to admit, though, I immediately bought into it. Old browsers are hated by Web Developers. But when I shared it I was thinking it was “proof” rather than trying to willing lie to people.

In other words, I don’t think I committed a journalistic sin because I didn’t know it was fake at the time. Retweeting a rumor and treating it as fact, that’s a journalism sin… this was more a case of journalistic laziness, because in my heart “I knew it to be true.”

Typically, I read the links before I share them with others – not endorsements, per say, but informed sharing. In this case, I didn’t even question it and re-shared. (NOTE: I still believe there is something wrong with you if you are using IE6.)

Tim Carmody, who wrote the piece exposing the hoax for Wired, said it perfectly:


.@ One thing I talk about in the article is how these hoaxes 1) give us ammo in an argument & 2) confirm what we already think.
@tcarmody
Tim Carmody

While I didn’t commit a journalism sin, I did, knowing or not, participate in spreading this hoax. So, what is my responsibility now?

I went straight to the correction expert and asked Craig Silverman, of Regret the Error, for advice. His response:


@ @ You should message anyone who RT’d your incorrect RT to let them know it was a hoax. And ask them to spread word.
@CraigSilverman
Craig Silverman

My response:


@ Will do! And I’ll say two ‘Our Fathers’ … that’s the Catholic side of me. I can’t help it. // @
@webjournalist
Robert Hernandez

While not a sin, I still felt dirty. So much so, that I also posted a correction on Google+ and wrote this piece.

I’m happy to report, moments after I asked those who retweeted me to spread the corrected info, nearly all did.

What are your thoughts? How would you have corrected this “error?” Do you consider it an error?

24 Jul

How to live broadcast your Google+ Hangout

The moment I played with the Google+ Hangout function I, like many others, immediately had a ton of ideas: communal movie-watching experience, a new form of Web chat, a vodcast and more.

The first question, though, was how do you record a hangout to make a simple, informal vodcast? That was answered right away. (While not ideal, the answer is screen capture software, like Camtasia or screencast-o-matic.com.)

The next immediate question was, why stop there… while there is a ten-person limit in a Hangout, how can I broadcast this and make it a live talk show?

Today, I found the answer!

Some background: I’ve been experimenting with livestreaming at locations for a few years. At Seattletimes.com we experimented with a few setups that led to live shots from bars, outside Safeco Field and an MST3k-style commentary of a governor’s debate.

Oh the challenges we faced… but the setup has been pretty much perfected by the crew since I’ve left, but I recall the hacker tools like the “Wok-Fi.”

Justin.tv, Qik, UStream and Livestream have been the key players exploring the live streaming space, each one releasing something new and advancing the technology.

I flipped when UStream released their mobile app that allowed streaming directly from your phone over the 3G network. There are more apps that offer this now, including Twitcasting.

But today’s tech development goes to Livestream.com (formerly Mogulus) that has been owning the desktop/laptop broadcasting space. They have a downloadable application called Procaster.

The piece of software has a simple interface and is loaded with a ton of features, including the ability to broadcast your desktop. What’s also great is that you can zoom in/out to frame your shot, which makes it the ideal Google+ Hangout broadcasting tool.

Here is the video of my test with Kate Gardiner earlier today:

The first minutes of the video are of me setting everything up, but jump 7:30 minutes in to see the start of the finished product. The main need to tweak is to amplify your Hangout colleagues’ audio, but that’s an easy fix.

All you need is a free livestream account, a Web cam, strong audio speakers and people to join you in a Hangout.

Let me know how your experiments go!

12 Jul

Google+ Clip Club

Well, here’s an idea… let’s have a ‘hangout’ on G+ and watch films together that are on YouTube.

There are plenty to choose from… In the past I wrote about seeing the classic journalism film Deadline, U.S.A., which sadly has been removed. But there are many others to watch.

Maybe it’s a clip showcase… maybe it’s reviewing our work… maybe it’s a meme off, in the but-have-you-seen-this style? Maybe it’s a version of Mystery Science Theater 3000.

Anyone interested? Send me a note!

And, if you have an idea for a film/clip, submit it here!

Thanks for trying this out with me!

Robert

05 May

In ‘The Stream’ with Al Jazeera English’s social media news show

For most of us, there is no doubt that social media has lead to significant shifts in our culture, including journalism. For this week’s post, I spoke with Senior Producer Andrew Fitzgerald and Co-Host/Digital Producer Ahmed Shihab-Eldin, two of the journalists behind a new social media-driven show on Al Jazeera English.

NOTE: Based in D.C., they both met me on a collaborative document, each on their own computer. You can playback the unedited conversation here.

Senior Producer Andrew Fitzgerald, left, Co-Host/Digital Producer Ahmed Shihab-Eldin.Ahmed and Andrew, thank you both for taking the time to chat with me about your newest project. In fact, first let me congratulate you on the launch of The Stream, which officially aired Monday (5/2/11). For folks that have not yet heard of the show, please take a moment to describe the project.

Fitzgerald: Thanks so much for inviting us to chat about it! So The Stream is a television show and online community on Al Jazeera English. We’re telling stories from around the world that are driven by and often about social media. The site compiles information from around the globe by working with our audience and then the television show is the place where we talk about those stories, bring in people (via Skype) who are involved in them, and also allow our audience a chance to be part of the discussion.

Shihab-Eldin: Thanks, we are joking here because I always feel a need to add something – and in this case just wanted to emphasize that this was conceptualized well before the Tunisian Uprising and as it has evolved, we have realized we were right to rely to a large extent on our community/audience, both online, and on TV, and across the world to inform our editorial approach.

That was one of my next questions… can you talk about how the show came about? Was this before or after the recent uprisings… obviously before. How did this interesting TV show happen? And how did you get involved?

Shihab-Eldin: The show is a product of the reality the media industry is facing, and governments for that matter, which is that conversations are happening online, across borders, across social classes, and across communities. And as we saw in the Arab world, they are powerful and have the potential to mobilize, unite and challenge – not only governments – but the collective Arab psyche and how they see their identity.

I got involved in the project because I used to work in Doha at Al Jazeera English and have a background in New Media. When I graduated from Columbia University, the mainstream media had yet to witness or recognize the true power of these tools. Since then, I’ve worked in Doha with Al Jazeera as an online journalist, but then also at the Doha Film Institute and helped launch the online and social media efforts of the organization. There I worked with a man named Stephen Phelps who was brought in to essentially take the concept of The Stream and implement it. I’ve always championed the potential power of social networking for media innovation, for the development and progress in the Arab world, and so, perhaps it was a natural fit!

Fitzgerald: My background is in participatory journalism; my last big project was working at Current TV in San Francisco where, among other things, I managed the citizen journalism program. I had my “Al Jazeera” moment like everyone else in the US on January 25, when I tuned into CNN to see what was happening on the streets of Egypt and saw a segment on Charlie Sheen. Twitter set me straight: “Go live stream Al Jazeera!”

I’d heard Al Jazeera was developing a new social media-driven show and, especially after the Egypt coverage, was very eager to see if there might be a way for me to help out. Lucky for me (also in a conversation with Stephen Phelps) it was a good time for me to come in and lend my expertise. My hope, really, is that this show is and continues to be a real leader in how to produce truly interactive television journalism, and I’m trying to bring all the best lessons I’ve learned to bear in that aim.

What is the goal/vision for the show? Both in journalism, in the Arab community and for Al Jazeera network?

Shihab-Eldin: The general idea is to give voice to the voiceless – specifically those who live in countries where civic engagement is not tolerated, but suppressed – and give them a voice. We do not want to reinvent the wheel. While we want to build a community (both online and through TV and eventually merge the two), in order to do that, we must tap into communities that already exist where conversations are already taking place. We also are hoping to pass on the airwaves to a new generation. Fifty percent of the world is under 30. Almost 70 percent of the Arab world is under 30. We deserve our moment – and the converged platform of The Stream is just one part of it.

We do not want to appear to be telling audiences or the community what is worth discussing, we want to invite and engage people who already have a nuanced understanding of their particular corner of the world (or community) and allow them to drive the narrative. Often times they are far more knowledgable on the “real issues” so to speak, than the mainstream media or than they get credit for.

Having this show launching on AJE, rather than CNN, means something, no? How does the network effect the show… or empower it? Or is the network not a factor? Could this show work on another network? What would the differences be?

Fitzgerald: The network is absolutely a factor – in the sense that Ahmed mentioned above: this idea of “the voice of the voiceless.” What makes this a show on Al Jazeera English and not a show on another network is our aim to find the voices that aren’t being heard. It’s a truly global show for a truly global network. We work hard to find stories that really reflect that. Keep in mind – Al Jazeera English has a much, much bigger audience in, say, sub-Saharan Africa than the US. That’s one big difference between this show on this network versus, say, CNN.

Another difference is that the show has the space to be serious. We’re covering important topics and taking the time to air them out. If this was a show (like many similar shows that have attempted in the recent past or will be in the near future) on a US-based network, it would struggle to not treat social media as ‘funny cat videos’.

Shihab-Eldin: Hillary Clinton answered your question when she pointed out that “You might not agree with it, but you feel like you’re getting real news around the clock instead of a million commercials and, you know, arguments between talking heads….which is not particularly informative to us, let alone foreigners.” Al Jazeera gives you global news in real time.

What Al Jazeera also seems to be doing is experimenting and embracing technology, including social media. Why is it that your network “gets it” while other news outlets struggle to genuinely embrace Web and tech culture? What’s the secret?! Or am I, and others, projecting?

Fitzgerald: Haha, no secret I’ve seen since I’ve come on board. I think it might partially be a little projection (which I too am guilty of) because Al Jazeera is doing what feels like serious, high-quality journalism. In terms of techniques, I don’t know that the network has any big secrets that no one else has up their sleeve.

I will say, about The Stream in particular, what makes this show different is that it feels like the experience of being on the web. There is no giant touch-wall, we don’t have crazy animations. We are individuals who use the web like anyone else and the show is a reflection of that experience. It’s more true-to-life, I think that’s something that has been lacking in television news treatments of social media.

Shihab-Eldin: I would say it is difficult to “get” something that is constantly evolving, so to even claim that we “get” social media in its entirety may be a stretch. But I think The Stream is simply applying the same editorial judgements that Al Jazeera uses which is not to focus on being “flashy” or “objective” – which I think the US mainstream media is so focused on. I don’t know what “objectivity” is really. It seems contrived to me. We focus on the story and how we understand it given our perspective and facts and the context we can provide. Al Jazeera’s New Media team has always been looking for ways in which to use technology and social media to achieve a function rather than a form. It isn’t about the polish but about the product and why you are using this medium and what the real power of these tools are with regards to producing, sharing, or highlighting important information, quickly.

I’ve crowdsourced a couple questions, which I’ll sprinkle throughout… @NSlayton asks about your editorial selection: What editorial outlook goes into picking stories? It there newsworthiness vs. popularity of a story?

Fitzgerald: Great question. It is, like most editorial decisions, an ever-changing mix of all that and much more. We’re not covering day-of news as much (the network has an excellent News department that covers day-of incredibly well) so newsworthiness is a looser definition as we use it. It’s a mix of if this story resonates (or will resonate) within social media, if it’s a story that hasn’t been particularly well-covered and if it hews to the network’s greater editorial strategy mentioned above.

Shihab-Eldin: Andrew is right. We rely on what people are talking about, but more importantly what they are saying. Popularity, to me, is pretty insignificant, because chances are if something is popular it is popular because it is relevant or “newsworthy” – otherwise we wouldn’t cover it. This fits within Al Jazeera’s aim of offering a different perspective and balancing the news climate with stories from the global south.

Okay, you’re going to have to excuse me… but haters gonna hate… and there are plenty of haters for social media, participatory journalism, citizen journalism. How do you respond to those “traditional” journalists that think this is undermining journalism… or Journalism? Or has the recent uprising changed the conversation, proving the value?

Shihab-Eldin: Yes, there are lots of haters. A black man being elected president is a big change – and a lot of people hated that. But it was natural progress in the context of America’s history and maturity and although it can be uncomfortable, to hate what is organically changing is not particularly constructive.

On the issue of “traditional” journalists thinking this undermine’s journalism, they will come around. I’m 26. I’ve been lucky to grow up using these tools and so inherently understood their power. I graduated from Columbia University in 2007 when the New Media/Digital program was essentially the joke of the school and the smallest program. I then got hired at PBS and The New York Times largely due to my new media savvy, when some colleagues in Print or Broadcast were struggling to find jobs. I met some “haters” there but usually people hate when they don’t understand something. For those who are still not convinced, I would ask them what is journalism? I doubt we have the same definition. Mine tends to be broad and inclusive, if that makes sense.

Fitzgerald: I’ve done a lot of thinking about this over the last few years. I mean I started working on citizen journalism when people (business people, largely) really thought it would be a replacement for traditional journalism. I think the lesson we’ve learned in the last few years, and are continuing to learn as we go, is that citizen journalism/social media/participatory journalism – all of these are tools for journalists to add to their toolkits.

How did you two get into social media… were you early adopters? What was your “ah ha” moment that made you realize this was not a gimmick, but a powerful shift in how we could practice journalism?

Shihab-Eldin: I’ve always been into social media. I was using ICQ before I hit puberty to connect with friends around the world while living in Egypt. There is so much that the social media community can learn from the journalism community and vice versa, although now, thankfully the lines are blurred, and it is all part of one larger community, which in essence is part of what The Stream is trying to accomplish.

Fitzgerald: Haha I have a very simple answer to this question: I live in San Francisco. It’s unavoidable!

Ha! I went to university in The City and know what you mean. But I was, admittedly, also a tech nerd/geek.

Fitzgerald: As to the second part of the question – I had a long series of a ha! moments at Current TV because we did so many experiments in the intersection of social media and journalism. I decided to work in citizen journalism after we pulled in a video from a Louisiana resident who, immediately after Katrina, shot a video of himself going into New Orleans in a flat-bottomed boat. And of course, Current Hacks the Debate – which was (I’m pretty sure) the first-ever live TV Twitter integration (the brainchild of Chloe Sladden (among a few others), who is now at Twitter).

Shihab-Eldin: I was born in Berkeley, so maybe it has always been in my blood ;)

Nice… so here is another crowdsourced question. This one is from @Bradleybowman who asked two questions: Whats the biz model given no commercials? Who embraced or thought up concept?

Fitzgerald: I don’t know that either of us are particularly well-suited to discuss the greater business model question for the network at large – but yes, no commercials and no web ads.

Shihab-Eldin: Andrew is right, however what I can say is that we are funded by the State of Qatar and the government values what Al Jazeera is accomplishing so much that it is one of the nation’s primary objectives to fund the network as part of a larger mission of developing Qatar and the Arab world. The Emir speaks on this often.

As we talk/type, you have just completed episode 2 — not counting the test shows leading up to Monday’s launch — and, granted, it’s still early… but what has the reaction been so far? Any surprises along the way in launching?

Fitzgerald: We’ve been really pleased with the reaction so far! A couple of great reviews out there in the blogosphere on our pilot weeks. People seem to be responding to the authenticity of the way the show deals with the Web. That’s been nice to see – affirming our suspicions on that front. (We’re trying to think of any funny anecdotes for you).

Shihab-Eldin: I will admit something (fully acknowledging that there are haters out there). What was surprising to me was in fact the general reactions I’ve received so far, not just in the media, but by friends and colleagues who are extremely critical and skeptical of the ability to truly converge the web and social media with television. There has been a resounding sense that we are on to something truly innovative and I think in a few months, the show will look quite different than it does right now – that is both the most exciting part and the most frightening. Even my mom loves it. That may have been the biggest surprise as she usually dismisses these “technological tools” as “a waste of time”.

Ha! Final question, one that I like to ask journalists I get the privilege to interview… With these “tough” and “challenging” times, what keeps you going? Why are you a journalist?

Fitzgerald: It’s an important time to be telling stories. That’s what I believe. Our world is changing at a pace that’s arguably unprecedented. For me, for us, our field is also changing at an unprecedented pace. The way we tell stories continues to shift and grow. I find that really exciting. What we’re doing today could be entirely different from what we’re doing in five years. In two years, even. (Two months…hah!) As tough and challenging as these times may be, I think it’s a really exciting time to be a journalist.

Shihab-Eldin: I must be a journalist because when my family and I found ourselves in refuge in Berkeley, California during the first gulf war – unable to return to Kuwait – a local TV station came to our house to do a story about us and asked me all about my family back in Kuwait (I was 7 at the time) and asked after my grandmother in particular. I remember being fascinated and intrigued by her interest. Why did she care? Did she care? I think that is what it all comes down to – connecting with either the plight or the accomplishments or the challenges of other humans around the world – that may sound cheesy – but it is what makes me tick.

Well gentlemen, thank you again for taking the time to chat with me… and much success to the new project.

Categories: Journalism, OJR, Social Media Tags:
21 Apr

Q&A with the mystery man behind #Quakebook

NOTE: Originally published on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201104/1964/

It’s been more than a month since a 9.0 magnitude earthquake rocked Japan, triggering a massive tsunami, the combination of which have killed thousands. And while the country is slowing putting itself together, under the looming dangers of a potential nuclear disaster, there are many organizations — and individuals — coming together to help in any way they can.

For this week’s post, I chatted with Our Man in Abiko, an international man of mystery behind #Quakebook, a crowdsourced project to help those affected by the devastation.

NOTE: The Q&A was done through e-mail over a course of a couple of weeks.

First, for those who don’t know about it, can you describe what the #Quakebook is, how it came about and your role?

Quakebook is a twitter-sourced anthology of first-person accounts of the earthquake and immediate aftermath. It was conceived, written and ready to publish as a fully designed PDF book within a week. It has 89 contributions from “real” people as well as 4 from celebs solicited thru twitter – William Gibson, Yoko Ono, Barry Eisler and Jake Adelstein.

It is not a collection of tweets, but mostly one-page essays.

I thought of it in the shower Friday morning, March 18th thinking that wouldn’t it be great to do in words what mash-up videos can do on YouTube, especially @fatblueman’s Christmas in Japan video. Check it out, you’ll see what I mean. [The video: http://youtu.be/lmCrIZeob4w]

No-one has received a penny. We got Amazon to waive their fees so ALL revenue goes to the Red Cross. Pinch me, I’m dreaming.

Oh, my role? I’m cheerleader in chief, marshaller of the troops and getter arounder of problems. Don’t like titles!

NOTE: Our Man recently did a video recently sharing the story of Quakebook: http://youtu.be/cQ_-3-wwLKs

Once you had this idea, how did you go about starting this? Can you talk about the crowdsourcing process?

I had no plan as such. Every time I hit a wall, I asked the good folk of twitter to give me a leg up :)

The original tweets and stuff are all on quakebook.org and www.ourmaninabiko.com

Talk about the “real” people that contributed to the collection. Have you ever met them? What journalism skills did you apply in collecting their stories?

The real people started with whoever sent me email from around the world, supplemented by my neighbours, my wife and mother-in-law and also I got my wife to chase down eyewitness accounts from devastated areas through blogs.

The celebs we picked up along the way. The highly unscientific approach has somehow created a snapshot of many disparate elements of the disaster.

I kept in anything that was sent and was not a rant or shopping list. (There were only two like this).

What is your ideal goal you hope to achieve with this book?

I want it to raise oodles and noodles of cash for the Red Cross, but beyond that, I want it to serve as s valuable historical record to answer the question: what happened at 2:46 on March 11, much like John Hersey’s “Hiroshima” answers What happened on Aug. 6, 1945.

What has been the best part of this project?

The therapy of writing and sharing what we have written; seeing the whole project becoming stronger than its constituent parts.

What has surprised you about the process? What’s been the highlight?

How the weekend stops dead any progress with the traditional publishing industry, while the reverse is true of us amateurs. The highlight? Seeing a tweet from someone that they had downloaded the book, and cried. I then did the same and got teary eyed too.

What do you think about those reluctant to use crowdsourcing in storytelling, particularly in journalism. Any advice to them?

Trust people to deliver, and they will. If you get sidetracked by someone with their own agenda, or who doesn’t get the point of the project, don’t waste your time, find someone who does. Behave morally and you will quickly attract the right kind to whatever your project is, if it has merit.

Can you tell me what you did prior to this project? What were you doing in Japan? Talk about Our Man In Abiko.

I’m a British self-employed English language teacher, 40. I’m a former local newspaper journalist. My wife is Japanese and we’ve been here since 2007. Got two kids. My favourite colour is red.

Our Man in Abiko began as a satirical blog on Japanese politics, became a persona to keep me sane.

Since the earthquake, I realised Our Man was needed to perform Churchillian tasks of rallying the dispirited to overcome our woes.

What is the backstory with Our Man in Abiko? What’s your name and what brought you to Japan?

Not saying. It’s not my story that’s interesting, it’s Japan’s.

Clearly the book is the focus, but “Our Man In Abiko” is a man of mystery. People are naturally going to ask, “who is this guy?” What can you tell them?

He likes Earl Grey tea, playing with his kids and world domination, you know, the usual.

[After more prodding]

OK, well, the Our Man persona began just as a joke on my blog, I took on the mantle of a redundant British agent sent to monitor the wilds of Tokyo commuterville… But then with the earthquake, suddenly the time for fun was long gone, but I realised I had a fictional character who could do great things. I could not muster the troops and build a resistance movement to the earthquake, but maybe Our Man in Abiko could.

Well, Our Man, congratulations on the success with this project. How and where can people find it?

All details are on http://www.quakebook.org and you can buy the book now here: http://amzn.to/quakebook for Kindle (you can download a free Kindle player for PC, Mac and Smart phones there too.)

Thanks for chatting with me. And good luck on this and other endeavors.

Thanks a lot.

12 Mar

Tips and tricks for a successful SXSWi 2010

NOTE: Originally published on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201103/1950/

Robert Hernandez: Well Pekka, we are just a few days away from the SXSW / SXSWi 2010 conference … aka Geek Spring Break. We’ve both been to the festival before and, for this post, are going to interview each other to share tips, experiences, goals, etc. as we do final preparations for the week. Let’s start with sharing our experiences. What number is this one for you? How many times have you attended?

Pekka Pekkala: This is my number three, did first one back in ’96! I was a starving student, so no Interactive tickets for me, just free music… You?

RH: For me, this is going to be my second. I was a n00b last year, a rookie. And, boy, did I learn a lot … and think I’m ready for the coming week.

How would you describe the conference to people? Mainly SXSWi.

PP: Best place to meet people like you who are not journalists. It’s really a good way to mingle with programmers and business-savvy people who understand content. And a total 5-day hurricane of seminars, meetups and parties.

RH: A ‘hurricane’ is a great way to describe it … tech, smarts, hipster glasses and more. I was really overwhelmed last year, attending so many different, random sessions and meeting great people. I have really started to prepare for this year.

For me, I think it’s an international meetup of innovative minds that mashup technology, business, art, culture, news and information. The Future of Journalism has been officially added as a track this year. I got inspired last year and hope that happens again.

PP: What did you pick from the Future of Journalism track? Is it all the same people that you’ve seen in journalism seminars before?

RH: Well, I have to be honest… half of the sessions did not resonate with me. Some of same ol’ same ol’ topics … and some things that aren’t really reflective of the topic. That said, there are some that I hope to attend. Naturally, I want to attend a breaking/late addition: Lessons Learned from the ‘Arab Spring Revolutions with Mashable‘s Vadim Lavrusik among other panelists. I’m a super NPR and Public Media fan and see a lot of sessions related to that, so I plan to attend those. I also am thinking of attending The Death of the Death of Longform Journalism, Conde Nast in Start Up Mode, and Hacking the News: Applying Computer Science to Journalism panels. Here’s a link to my SXSW schedule: http://schedule.sxsw.com/user_events/user_8645 Here is my event calendar: http://bit.ly/eaj5EK

Are you attending the journalism ones?

PP: There’s a lot of good stuff there, but I couldn’t help noticing the vast amount of consultants / inspirational speaker types. I’m trying to find the people who are actually making stuff and creating financially sustainable sites. So I’m probably hopping between the Journo and Business tracks a lot. My calendar here: http://schedule.sxsw.com/user_events/user_dc1b96a2231851a7ebe0e02fe4a0b1a5

RH: Yes, I noticed that too. Did you notice the number of advertising panels that suggested storytelling and journalism as the answer? Brand Journalism: The Rise of Non-Fiction Advertising is the session that surprised me. Journalism to save advertising? I might have to check it out.

PP: Umm… yes. That sounds like a trap :D I’m more interested in Free Your Content! Who Really Owns UGC? session. :)

RH: Ha! Speaking of ‘trap’ the beauty of SXSWi is the randomness of some of these sessions. I have a few personal interest ones I hope to attend like, Star Wars Uncut: The Force of Crowdsourcing. Other personal picks are: A panel about an audio-only video game, a TRON session (yes, I’m a geek!), trends in Internet art and hearing from the ad agency behind the Old Spice guy ads. Do you have some random panels that peaked your interest?

PP: Yes. My advice would be to pick some big names you haven’t heard yet. I’m trying to see at least Bram Cohen (BitTorrent), Jason Calacanis (Mahalo), Clay Shirky (NYU) and Christopher Poole (4chan). Secondly, pick some really weird stuff like “Singularity,” “Synthetic Life” or “IBM: What is Watson?” sessions. Thirdly, do some boring stuff just for networking. Which is not really that boring in SXSW atmosphere.

RH: I attended a session last year led by Jonathan Stark, who taught how to do an easy iPhone app … the guy has written several books about designing/building apps and will be a panelist on the Building Native Apps Across Platforms session. Also, I have to promo the Social Network Users’ Bill of Rights session with USC’s Prof. Jack Lerner and Lisa Borodkin, both have spoken to my classes numerous times about media law.

Can you talk about your goals and strategy for SXSW? What do you hope to learn and get from going to this conference? What is your strategy behind what sessions you try to attend?

PP: I always try to get away from the journalist mindset: I’m really scared of the journo hive mentality in every aspect. Mix it up! Trying to find some interesting cases to be interviewed for my Sustainable Business Models for Journalism study. Bootstrappers and small sites mainly. What about you?

RH: Yes, agreed. The session I pick tend to be more techie… I like to go to ones where I learn something new and, ideally, I can find ways to incorporate it into journalism… long before someone else even thinks about that angle. Right now I’m obsessing about Augmented Reality, and there are several sessions on that… mainly on biz/dev side. My goal is to learn more and more coding, building… and that tech constantly evolves. Last year I attended a great HTML5 vs. Flash panel … this year I hope to attend a few of those. Anything that experiments and pushes me to grow and think about the mashup of technology, design and information. Lots to choose from… and, sadly, some are at the same time!

PP: Sounds like a cool plan and something SXSW is really good for! Last year I went to Jaron Lanier speech and right after it (the cyncical journo in me) was saying “blah, another hippie from the Bay area saying you guys spoiled our Internet.” But the stuff he said really haunted me somehow and now I’m turning into a hippie myself. :D Ted Nelson FTW!

RH: He’s an extremely interesting guy. He recommended reading The Machine Stops … a must read for tech people.

Let’s get to some tips … what apps/tools do you use when at the conference? Now and while attending? What tips do you have while there?

PP: Just mark down everything that looks interesting via the SXSW schedule page, download the mobile app and off you go. Having a plan doesn’t mean you have to go according to it but it helps to visualize what is going on. It’s a shame sxsw.lanyrd.com doesn’t sync with SXSW schedule, would be great. Any cool apps you’ve found?

RH: Exactly right, I’ve signed up for a ton of things … who knows if I’ll attend them. But at least I know what’s, generally, out there. Last year’s app was, well, less than satisfying. That said, I’ve download this year’s version and it looks much better. I’ve used the official session selector. But I have to also pass along a great recommendation from SXSW veterans that recommended sched.org because it includes *all* events, even the many unofficial ones. I also used SitBy.Us last year and thought that was very cool. I’ll be tweeting and checking in on FourSquare, of course. Mashable has a SXSWi great guide, which has a good collection of apps/tools.

PP: Sched.org looks cool, have to try that one. Being from Finland, I have to plug @dittoapp! Any tips how to survive the physical aspect of SXSW, meaning the walking, not sleeping and forgetting your gear in the cab at 1am? (I’m still pissed I lost my FAIL book with Ben Huh‘s autograph last year!)

RH: Oh yeah… I learned you have to ditch the laptop! I have a shoulder that is about one inch lower than the other because I’ve carried a messenger bag with my laptop for years. Skip that! This year I’m rolling with just my iPad and iPhone. I also bought an external battery to charge them both :) I’m still traveling with my laptop, in case my plan backfires. Also, wear comfortable shoes, ’cause these will be looooong, fun days. I just downloaded Ditto (but it keeps crashing).

PP: iPad 2 I hope, it’s SXSWi! I find it hilarious when people take iPhone, iPad and MacBook out in a seminar: tech is supposed to make your life easier, not _literally_ harder :D I’m taking my Droid 2 Global (physical keyboard is still WINNING) + charger. Travel light.

RH: Let’s end with this question… how will you know you’ve had a successful SXSW 2010 experience?

PP: I fall asleep in the plane before it takes off from Austin. And when I’m home, I notice my brain is a mess of weird ideas and my pockets are full of business cards with hastily written notes on them. You?

RH: Ha! Well said. For me, if I feel like I’ve learned some new things and expanded my network of smart innovators, it’s been a success. I want to walk away energized and ready to go try some new tech experiments.

Well, sir, it was great chatting with you and I’ll see you in Austin!

PP: Same here, can’t wait! Let’s keep in touch via Twitter! @pekkapekkala

RH: Yes. I’m @webjournalist

09 Mar

Q&A with Al Jazeera Online Producer Bilal Randeree

NOTE: Originally published on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201103/1949/

Without a doubt, the leading news organization covering the historic Middle East unrest is Al Jazeera. Available in limited markets here, their Web site has been the home for its impressive coverage.

“We had figures that indicated that we had 2,500 percent increase in traffic; 60 percent of that traffic was from the United States of America,” said Satnam Matharu, the director of communications, in a recent interview with NPR.

From my point of view, the lack of distribution for the English broadcast, the use of technology in the unrest and the quickness of the evolving news has been a prefect combination that has enabled Al Jazeera to be a leader in coverage and use of tech.

Bilal Randeree, Online producer for Al Jazeera EnglishFor this week’s post, I ‘interviewed’ Online producer for Al Jazeera English, Bilal Randeree. Because of the time difference and the constant news developments, Randeree and I ‘met’ on a collaborative document to have this conversation over several weeks.

First, Bilal, thank you for taking the time to answer my questions. I know you and the entire Al Jazeera crew have been extremely busy. Why don’t we start with you introducing yourself, your role at AJE, and how you started in journalism? Also, while it’s clearly been a newsy few weeks… how does it compared to your usual daily routine?

Hey Robert, sounds good. Really busy with Libya at the moment – I’m sure you’ve seen all my tweets (@bilalr) – our live blog is hugely popular once again!

I’m going to give a few very brief answers now cos I’m taking a quick break from the shocking news, so here goes:

I’m from South Africa – worked in banking for a few years, based out of Johannesburg – I then moved to London, but the timing was bad cos the financial crises hit as I was settling in!

As a freelance writer at the time, I was constantly asked to cover the crises from the ‘inside’ – what I learned then made me realize that working in corporate was not for me. I went back to school and did a post-grad in journalism. It was that degree together with my experience in corporate that landed me the job at Al Jazeera as a Business Journalist.

However, after moving to Doha I soon changed over to a general Online Journalist. I write for the Al Jazeera website, and update and maintain our various social media and online platforms. The past few weeks have been incredibly busy, with most of my colleagues and I working long shifts, day after day.

Can you describe the online operation at Al Jazeera? How incorporated is the Web staff? Do the different ‘sister stations’ with different languages have different Web staffs?

The English and Arabic channels are largely editorially independent – and so are the two websites. However, there is always the necessary collaboration and exchange of information, sources and resources.

The English website actually started before the English channel, but I’m not sure how things operated back then. These days, the website news desk is in the AJE newsroom, so we interact with broadcast quite a bit.

Typically, broadcast has reporters around the world covering the news for us – they are limited in terms of time on air, so the website is where our audience comes to for in-depth coverage and analysis of international news. Together with news from our reporters, we use the main news wires as sources, together with good old fashioned telephone journalism – the internet is a major source obviously, and we are constantly finding and using new online tools for news gathering and contacting sources on the ground.

Bilal Randeree, lower right hand corner, works a only few feet from the set.

Bilal Randeree, lower right hand corner, works a only few feet from the set.

So, when it comes to AJE, the Web site came first … that’s a quite different experience from most newsrooms. And it sounds like it has had some interesting effects. How would you describe the culture of the ‘converged’ newsroom?

Well, to be honest I’m not in the ideal position to answer this question, seeing that I’ve been here for a year now, and the English channel has been running for a good few years already. In terms of convergence, its a constantly changing relationship – broadcast and web are continually finding new and better ways to work together and support each other, over and above the obvious. The most recent development, starting with our Tunisia and then Egypt coverage, has been the ‘Web Desk’ that TV hosts – they prop a presenter in front of the camera, that discusses what is going on online, how readers are interacting with us on different platforms, and also what is being shared, discussed and debated on the internet.

Can you talk about, and perhaps list, all the different Web platforms and tools AJE employs (Twitter, Tumblr, iPhone Apps, etc.)

I have only recently started the Al Jazeera Tumblr account, but we’ve been active on Twitter and Facebook for a while now. The New Media team has traditionally been very strong and innovative, but the link between the tools they develop and experiment with, and how they are used on the News Desks was not at its best about a year ago. In that time however, Network wide training courses in Social Media were held, and the change is quite noticeable – besides the Web team, lots of other AJ people are active on different platforms.

Our live blog has been the latest hot development and we are seeing an incredible following, mainly for the hot news events that are constantly developing – first with Egypt, and now with Libya.

I tweeted that I was interviewing you and got this question from @Abdulla_AlAthba. He asks ‘Did twitter make it easier for [journos] @ AJA to track the news?’ Can you talk about how technology has changed the way Al Jazeera does its reporting.

Well, while Al Jazeera English and Al Jazeera Arabic both form part of the Al Jazeera Network, the two stations operate relatively independent of each other. There is collaboration between journalists on both sides, but not all stories are covered by both, or in the same way.

In my personal experience, from the beginning, when things started in Tunisia and English broadcast was not covering the story in depth, due to a lack of sources on the ground, I was able to build up a good network of trusted sources through Twitter. While Twitter does alert us to events that are unfolding, its rare that Twitter itself will be a source – rather, a journalist can find sources and make contacts on Twitter, and then follow up with phone calls or emails, etc.

What stands out for me, when I look at Al Jazeera, is how technology is so embraced and employed in all different types of coverage. What do you think is the reason why it seems to be more open and willing to embrace technology, while other news orgs may be… a little… more reluctant. Or, is it my imagination, and Al Jazeera is facing with the same tech cultural issues other newsrooms are?

Well, I can’t speak for how other media organizations work – and for us at Al Jazeera, it’s not just the way we embrace technology, etc that makes us stand out from the rest, but rather almost every aspect of our coverage.

I would assume that compared to most other big media organizations, the fact that we are still not able to be broadcast extensively around the world, we know and value the importance of the internet more, and hence make more/better use of it.

Can you talk about the equipment/gear Al Jazeera reporters, those that cover breaking news and file for the Web, carry with them? I hear Flipcams and phones instead of laptops.

We have been using Flipcams for a while now, and have some cool campaigns running where we give citizens Flipcams and they produce content that feeds back to us.

For reporters and producers that cover live events, there are a few different tools they use – mobile phones for tweeting, sending through Audioboos and Twitpics, from places where there is no internet or the internet gets blocked, we issue Thuraya IP modems.

Our New Media team also has iPhones and BB‘s that they issue out to anyone going out into the field, that has all apps and software, customized and tested for ease of use.

Thank you so much for taking the time to answer my questions. I know you’ve been quite busy!

Robert Hernandez is a Web Journalism professor at USC Annenberg and co-creator of #wjchat, a weekly chat for Web Journalists held on Twitter. You can contact him by e-mail (r.hernandez@usc.edu) or through Twitter (@webjournalist). Yes, he’s a tech/journo geek.

11 Feb

How did you experience Egyptian news and history?

I asked the ‘Twitterverse’ to share what sources they were using to experience the historic news of events from Egypt. Here is a Wordle showing the response.

Al Jazeera was the clear winner.