Web Journalist Blog

About a month ago I asked journalists, with all the abuse, furloughs and long hours… why are you a journalist?

I got great responses from journalists across the country, and even one from across the pond.

Thank you all so, so much!

Yes, we’re facing some hard times… but, without a doubt, this is one of the most exciting times to be a journalist. These responses were so inspirational to me… and I hope these answers help remind you why we do this… and hopefully these answers keep you going.

Remember, what we do matters!

NOTE: It’s not too late to submit your answer! I will try to collect these to help us all remember why we chose to take on this noble profession lifestyle.

DESIGN NOTE: I’m looking for a multimedia-ish gallery that will randomly display and cycle through the responses. Any suggestions?

Video

Audio

Tweets

E-mails

Comments

Text message (SMS)

Here’s my answer

For the last few months I’ve been giving a presentation on How to Harness the Power of Social Media or Advance Social Media Reporting or what I called (and still need to refine) Real-Time Reporting.

In the presentation, I introduce how social media tools like Twitter, FourSquare and even YourOpenBook.org can help improve our reporting.

I know I am guilty of it at times, but I hate when people vaguely talk about how great new tools are but don’t give concrete examples… so for this particular session I try to outline actual steps/scenarios on how to actually use these things in real life.

During #wjchat episode 22, I was asked how do you actually crowdsource… I rattled off five steps that capture what I tell folks during my presentation.

In cased you missed those tweets, here they are… slightly longer than 140:

Step 1:

The moment you know you are going to an assignment/event/location, announce it. Tell people you are covering the event and ask who is attending. The sooner, the better… and do it multiple times… without looking like a crazy spammer.

Step 2:

When you arrive to the scene, tweet that you are there… again, ask who is there too. The point is to find sources! Also, get people to join your reporting… ask for tips, suggestions and possible questions.

Step 3:

Give updates from the scene… not only text, but send out images and videos when applicable. Again, do a call out for tips, suggestions and questions. You are giving people direct access and getting them an opportunity to get involved.

Step 4:

When you are done, tell people when they can expect to see or read your completed, “official” piece. And, if you got responses, thank people for their help.

Step 5:

After piece runs, ask for feedback, comments, thoughts and tips. Engage with your community before, during and after these acts of journalism… be genuine and social in social media!

 

Additional tips:

— Make sure you use hashtags throughout the process! Either use the established one or create a logical one the community would use.

— You may or may not get responses, but doing this doesn’t cost you ANYTHING. Remember, it takes less than a minute per tweet!

— If you get responses, don’t feel forced to use them, but be grateful you have people engaged enough that they want to HELP you. Make sure you response and thank them. I have a few examples of how crowd sourcing has helped reporters do simple, routine stories. Makes your job EASIER! And makes you more relevant and valuable to the community… which routinely translates to job security. (Well, it should.)

— Everyone knows that “If your mom says she loves you, check it out.” That old journalism saying applies to tweets, as well as your mom. Just because someone tweets that they are there or gives you a juicy tidbit of info, it does not mean that it is fact. Check it out! What do we call this… reporting! Do some of that. If you get lazy, you get burned. More importantly, credibility is hard to build, but easy to lose.

And remember, these tweets/communications took only moments… think about it. Fifteen minutes can make all the difference.

Here’s a PDF of my Social Network Reporting presentation.

 

If you’ve been working in Web journalism for a while, you’ve seen the evolution of leadership running the Web department – for better or worse.

While it’s a different strategy at every company, my conversations with other Web journalists tend to admit that management usually doesn’t “get it.” And, it tends to point up… to the leaders of the Web.

For years, I wanted to know the quality of leaders running the Web at news operations across the country… but I don’t want to be rude about it.

So, here’s a simple poll that keeps you anonymous. What category would you put your boss in? Are they a visionary or a veteran (aka, print pro).

Yes, we can argue about the variations, but I’m keeping it to these two categories and we’ll see what comes up.

Please pass this along to as many Web operations you know of!

Get past the awkward and dark predetermined searches like “I hate my boss,” “I lost my virginity” and “I’m not a racist but” … and look at what youropenbook.org presents to us as journalists.

While the 105 million+ people on Twitter know their tweets are default set to public, they are still a fraction of Facebook’s 400 million+ users that post T.M.I. they’d only share with their closest 300 friends.

Facebook gives you a false sense of private… but by now you should know better.

The walls around the Facebook garden have crumbled because of the company’s seriously flawed privacy settings.

And while as a user you should be freaked out and proactive about your personal settings (and more conscious of what you are posting!), as a journalist this is presents an incredible, unfiltered opportunity to access your community on a diversity of topics.

Hold your nose and thank youropenbook.org for making it easier to access your the community on Facebook – for better or worse.

You can now quickly query what’s on the mind of the millions of users that are sharing their raw opinions about any topic… sadly, they usually think it’s “private,” often sharing their opinions with their social guard down.

Here’s a quick search on the some newsy topics.

Arlen Specter

Bangkok, Thailand

Illegal immigrants

Even boring old healthcare.

Go to the site and do a search on something related to your beat or community. Who knows how long this tool will actually last (Facebook has sued before).

But while this is still around, look passed the initial shallowness of the tool and look at the possibilities that help you improve your journalism.

Oh, and do yourself a favor and check your privacy settings on Facebook… come to think of it, just check your privacy at the door before you log onto the Web. It’s all public… whether you like it or not.

I don’t know if this post will make sense, but let’s just call this a rough draft of a rant… or prediction… or I don’t know what. I just wanted to put some thoughts down, no matter how raw, because we’re on the verge of some significant changes.

I was asked recently by the Online News Association to lead a session on Social Network Reporting (SNR). That’s when we as journalists harness the power of Social Media throughout our process – looking for sources, crowd sourcing, distributing content, engaging with our community, etc.

I’ve done several presentations for classes and a couple of workshops, but the request was to be more “advanced” … not SNR101, but the next level.

The thing is SNR is actually very simple and built on basic concepts. After you understand the power and value of Social Media, learn the lingo and play with the tools, there isn’t much else to learn. Just make it part of your journalism routine.

In other words, there’s not really an “advanced” to SNR except maybe experimenting with the latest tools and apps.

But the idea got me thinking… While SNR is an incredibly valuable tool, one that is still being under utilized… it’s really still just a tool… and it’s a tool inside a toolbox that I am labeling Real-Time Reporting (RTR).

For me, that is the “advanced” level. That’s the next logical step for us.

The Real-Time Web is a concept that has solidified because of Social Media. What are you doing now? What do you think now? And this applies to us in journalism because it’s the same behavior as breaking news.

Social Media is key. But there are other aspects to explore in this real-time reality.

As journalists, RTR takes the latest from technology (hardware, software and infrastructure) and mashes it up with our core journalistic values (news judgment, ethics, law, spelling/grammar, etc.).

It’s journalism without a safety net… it’s hyperlocal AND global journalism… it’s working under the deadline of now, in 15 minutes and 15 minutes ago… it’s MacGyvering technology to do journalism by any means necessary.

Let me give you an example.

Let’s say there is a breaking news story. Let’s imagine that there is a shooting at a local mall. We hear the news breaking on the police scanner.

Typically, the Metro/Assignment desk immediately dispatches a reporter or crew to go to the scene. Meanwhile, someone calls the authorities to get the latest information on the record.

Eventually the reporter arrives at the scene and begins to hunt for witnesses and sources. As they get information, they file it or call it in… well, they should. Or, if they are broadcast, they do a live report when they have gathered enough information.

With SNR, in addition to calling the authorities for official information, someone is also searching Twitter, Flickr, and other social media looking for people at the scene… looking for potential sources. They should also be asking for any tips and contacts through their social networks… and ask the community to spread the call for help.

When the reporter eventually makes the scene, they should announce their arrival, location and availability on their own social networks… this allows potential sources to reach out.

The news organization should make sure to take the time to thank those in the community who helped with the coverage. It should also promote the pieces, which essentially distributes the work.

In addition to the real-time of social media, there are new tools we should employ when appropriate… which takes this to RTR.

A reporter can be sending out images or live video (UStream, Qik, Twitcasting, etc.) from their cell phones. A photographer or reporter could be automatically uploading images from their camera using technology like the Eye-Fi.

If they had a laptop, camera and stronger Internet access, they could do a more complex live shot that includes participation from the audience… a live chat from the scene.

I can’t wait for the day when a low-end camcorder is going to have an external mic jack for better audio and the ability to upload immediately… we’re almost there. Kodak’s Zi8 and the Eye-Fi would be powerful together… but they currently don’t work together.

People chuckle when I pitched this, but I foresee the day when a device becomes THE reporter’s super notebook. A laptop is too heavy, Internet connections are unpredictable and it needs a power source. Meanwhile, a smart phone is too small, horrible to type on and needs to be recharged often.

In the meantime, technology is giving us patchwork solutions. The MiFi from Verizon and Sprint gives you broadband anywhere. There are external batteries that keep your iPhone and laptops charged for longer periods of time. You can buy accessories to like an external keyboard for you phone or an app to sync your iPhone camera to your cameraless iPad.

But it is only a matter of time when text, photos, audio and video are available in an appropriate sized device that easily takes journalists to the next level… real-time reporting.

And when this technology arrives, it will really begin to separate those who can produce quality journalism on deadline from those who can’t. It will test our core values. There are a lot of challenges when you go live… lots of opportunities to fail… to get wrong. So we need to be at the top of our game to build and maintain our credibility.

Professional journalists – with or without formal training – will emerge as they are no longer worried about technology they routinely use. We’re not going to be wow’ed or scared by the latest device. We’ll just embrace it and return the focus on the content… because it’s always been about the content.

I don’t know if this made any sense… or if this future scares you… or if you are as excited about it as I am… but I believe this is where we are headed.

Journalism continues to evolve… are you ready for the next level?

Image by Gizmodo

Let’s gets this out of the way. There are a lot of unknowns here and probably lots of potential shady things yet to come out. This story, no doubt, has legs… and lots of them.

But, I have to say, I’m starting to feel really disappointed in the lack of outrage journalists are having to the Gizmodo raid. Maybe I’ve completely missed it, but we should be up in arms here!

And by “we,” I don’t just mean Webby nerds, tech geeks or digital dorks. By “we,” I mean journalists in every newsroom cross platform, across the country.

Where is the statement by the Society of Professional Journalists? The American Society of News Editors? The Online News Association, for heaven’s sake!?!?

If you missed it, Gizmodo posted a recap from their point of view, but here’s my understanding: (Note: You could easily do a search-and-replace here and change “lost” or “found” to “stolen” … or can you? Too soon to say.)

Again, let’s get certain things out of the way here.

Yes, Gizmodo practiced checkbook journalism to purchase the iPhone. This is not a practice many of us do, condone or can even afford. But, sorry y’all, this type of journalism exists and is more common than we’d like to think. (One word: Paparazzi.)

Second, no matter the quality of it, Gizmodo is actively doing journalism. It’s not part of a legacy masthed, but one that was built by covering tech news — and it does so fairly well.

Third, you and I don’t know the details yet of how that phone was truly acquired. Hell, if Gizmodo was smart, they probably didn’t ask. But the device was acquired… someone leaked it… someone lost it… someone stole it… but the “it” was, and still is, big news. (Did you know Nokia has a missing device? I’m guessing not. Why? Because it ain’t an iPhone.)

Lastly, a journalist’s house was raided by authorities in connection to the device that he openly admitted and publicized he had. Don’t you think that was a little over the top?

So, I am asking myself, why aren’t we more pissed here? Where is our journalistic outrage? Where is the angry mob with pitchforks defending the first amendment right?

Would we be more outraged if instead of the phone it was some classified government document? Or if instead of a corporation like Apple contacting the authorities, it was the government?

Y’all, this is one of the biggest stories in modern journalism and we need to be on top of this… we need to get angry… we need to pick up our pitchforks pens and craft, at the very least, a statement that says this is not okay!

I love Apple too, but I love journalism more.

NOTE: This piece is also running on OJR: The Online Journalism Review

For me, it began with a snarky tweet: #journchat Bad name, good PR.

Apparently that tweet touched a nerve and prompted Web journalists to come out of the Twitterverse to express agreement.

Before I continue, let me define two things:

• #journchat is a Twitter chat that is “an ongoing conversation between journalists, bloggers and PR folks” held weekly on Twitter. Created by @PRsarahevans, the first Twitter chat was held Monday, November 24, 2008. While it has “journalism” in the name, it skews heavily toward public relations.
• A Twitter chat essentially is a regularly held chat, usually weekly, on a specific topic… tied together through a hashtag. A group of Titterers gather and talk about whatever… blogging, book editing, etc.

Moments after that snarky tweet went out the hunger for Web journalists to network and learn from each other was apparent.

It makes sense.

We’re a community that is constantly evolving, struggling to find the “right” solution for our unique situations… from inside our newsrooms… often alone. Many of us have met at conferences or through social networking, but never regularly.

It was that passionate need mixed with the DIY-spirit of the web that got @lilgirlbigvoice @killbutton @kimbui and myself together to create #jchat within five hours from meeting each other the first time.

While I had known P. Kim Bui from the past, I had just met Bethany Waggoner and Amira Dughri during the Feb. 1 journchat. Soon, our group grew and included Kate Gardiner (@kategardiner) and Robin Phillips (@RobinJP) among others.

We worked out the details for the debut chat first through Google Wave, but moved to the more stable Etherpad. We selected a topic, drafted some questions and volunteered our first guest moderator… which turned out to be me.

After finding that the @jchat Twitter account was taken and essentially dead, we changed the name to @wjchat. We also launched the blog site.

Through the power of our networks we promoted the inaugural chat that launched Wed., Feb 10, 2010. You can read the first transcription here.

We’re now three chats in and, dare I say it, the weekly conversation is a success.

It’s been my honor and privilege to see how this idea has been embraced by the community. For me, this is just another example of the power of the Web and the value of social media.

I encourage you all to join us this, and hopefully every, Wednesday at 5PM PST as we, together, go through these unprecedented changes in our industry… learning from each other, supporting each other and building our community.

NOTE: This piece is also running on OJR: The Online Journalism Review

With our industry in such turmoil, the constant technological changes, the evolution of news consumers and the uncertainty of the future, the question on the minds of veteran and aspiring journalists alike is what skills do I need to stay relevant, employed and innovative.

That’s the number one question I have gotten over the years. (That and equipment recommendations.)

Everyone has an answer.

There have been pieces written recently saying journalists need to become programmers. Debates over how important Flash is to a reporter. I even remember speakers coming to my class when I was in college advising photographers to look for other careers because still photography, they incorrectly predicted, was dead.

Um, they are pretty much all wrong, in my humble-yet-cocky-sounding opinion.

“So, smart guy, what’s your genius answer,” you ask. Well, it’s the same one I gave some ten years ago.

Know journalism.

The top skills required for a Web journalist are solid news judgment, strong ethics, thrive under deadline, accuracy and a mastery of the AP Stylebook. Other skills I include are knowledge of HTML, experience with CMS, working understanding of SEO, being social in Social media and the willingness to try new technologies.

Plus, the ability to tell stories in all media: text, photos, audio, video and the combination. At the very least, know and respect each of these crafts and how they are used on the Web.

But again, the most important skill is journalism, not the latest technology.

While I’ve been preaching this for a while, some people don’t agree.

So, I did a test.

I took nearly two-dozen New Media job postings from journalismjobs.com and compiled a list of skills they were looking for… then I ran the list through Wordle to visualize the top requirements.

I’ll let the image speak for itself.

If you must know, here are the skills I collected:
HTML, Mac, PC, AP style, news judgment, copy editing, headline editing, organized, interact with online readers and newspaper staff, multitask on deadline, video and audio editing, improve site traffic trends, OAS, posting information, wire copy, photos, HTML, CSS, sports fan, Copy editing, headline writing, nights, holidays, weekends, accuracy, attention to detail, problem solving, Photoshop, deadlines, optimization, innovative editor, search engines, social networks, headline writing, Financial news editing experience, multimedia approach to Web content, video, graphics, photos, polls, social networking media, Four year college degree, TV/Web production, journalism, new media, Final Cut pro, Adobe Photoshop, Basic script and package writing skills, strong editorial judgment, strong time management skills, work independently, tight deadline, detail oriented, live and on-demand video production, think like a producer, editor, and writer, basic video editing, program production, edit raw video, headlines and descriptions, leadership, web based experience, multiple media, print headline writing and editing, grammar, spelling, punctuation, usage and style, multitasking, news judgment, accuracy, news on the Internet, news wires, coordinate assignment and development of stories, video and interactive, accuracy, timeliness, balance, comprehensiveness, multimedia, Traditional journalism skills, move beyond text to tell stories interactively, team player, design experience a plus, desktop computer applications, editorial content from television and print, accurate, collaborate with editors, write copy, create compelling headlines and captions, organize multimedia and make sound news judgments, strong news judgment, blogosphere, passion for sports, flexible, quick-thinking, energetic, efficient, and able to work independently under pressure, attention to detail, crafting clever headlines and tease copy, choosing and cropping appropriate images, packaging, editing, writing for the Web, headline writing, image selection, and content packaging skills, AP Stylebook and Chicago Manual of Style, work quickly, breaking news, deadline pressure, Basic HTML, Photoshop, online publishing tools, news judgment, blogosphere, flexible, quick-thinking, energetic, efficient, crafting clever headlines and tease copy, choosing and cropping appropriate images, packaging, editing, and writing for the Web, headline writing, image selection, and content packaging skills, AP Stylebook and Chicago Manual of Style, HTML, Photoshop, online publishing tools, technology experience and connections, IT reporting, editing experience, sharp writing, editing, write SEO-friendly content, tease text, HTML, write quickly, breaking news, technology reporting and editing, editing stories, news writing, interviewing, computers, word processing, news judgment, editorial, creative skills, journalistic ethics, libel laws, write clearly, AP writing style, TV camera operator, video editor, Adobe Premier, Final Cut Pro, news judgment, social media, Twitter, Facebook, aggressive, hard-working editor, multi-media reporting, social media, communication, organizational, multitask, multimedia production, editorial experience in print, online or broadcast, leadership, teamwork, interpersonal, under pressure, tight deadlines, problem solve, Photoshop, Final Cut Pro, WordPress, content management systems, write, produce and post content, news editorial, AP style, Accuracy, Deadline-oriented, organized, multi-tasking, I-News, HTML, Adobe Photoshop, nonlinear editing, writing skills, editorial skills, attention to detail, writing and editing online copy, project management, social media, HTML, search-engine optimization, e-commerce, web analytics, basic programming, mobile, RSS, audio podcasts, video, writing, editing, and proofreading, Chicago Manual of Style, deadline pressure, Microsoft Office, writing, capturing visual content and editing stories, Videography, non-linear editing, Final Cut Pro, AP style, deadline, Lift up to 50 lbs.

If you want to check it out, here are the postings:
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1148011
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147856
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147846
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147737
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147522
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147535
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147497
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1136912
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1113672
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1134208
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147267
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147236
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147155
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147127
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147056
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147032
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1147017
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1146274
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1145926
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1144661
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1144661
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1144610
http://www.journalismjobs.com/Job_Listing.cfm?JobID=1144331

As a bonus, I created a Wordle based on the titles:
Online Content Manager, Editor, Search Editor, Business/Financial News Editor, Associate Producer of Video, Health Producer, Senior Editor for News, Sports Programmer, Personal Finance Programmer, Business/Technology Web Editor, Reporter, Combat Sports Reporter, Home and Garden Article Writers, TV ‘shoot-edit’ & web videographer, News Social Media Editor, Editor, Enterprising Legal Reporter, Interactive Managing Editor, Website Content Producer, Web Content Producer, Digital-Media Director, Multi-Media Journalist

What skills do you think are the most important for Web journalists?