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Web Journalist Blog » Social Media

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24 Oct

Video mocks social media in the news


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KDFW-Channel 4 did a hilarious video roasting social media in the news.

Here’s the post I found it on: http://blogs.dallasobserver.com/unfairpark/2010/10/just_for_laffs_down_to_city_ha.php

Categories: Social Media Tags:
20 Oct

What’s in a name? Backstories to some personal brands


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NOTE: Originally ran on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201010/1897/

By now we’ve all heard that the journalism game has changed and we need to take our careers into our own hands: get a domain, embrace social media and start managing your brand.

But to start, it all begins with one of the most common questions I routinely get. What the heck do I call myself? What’s the name of my brand?

For some lucky folks, their name is unique enough that they are able to secure it as their domain, Twitter handle and more. But for the rest of us, we have to be a bit more creative and invent a new digital identity.

Many times these personal brands are inspired from the most odd places. I know someone whose handle was from Spaceball’s “gone plaid” scene.

Here is a small, somewhat random, collection of personal brands and their backstories.

Digidave // David Cohn
David CohnIt was (from) my college freshman dorm roommate … This was in 2000 and he was much more technically savvy than me. Granted – at the time this just meant he was on AIM all the time and used his computer as an alarm clock but still.

I, on the other hand, was going through my hippie phase and believed that we needed to break away from computers man and just… ya know – be free man.

He kept telling me to embrace the digital-dave. That became Digidave.

The joke name then lay dormant until I became a tech-writer (the irony) and fully had embraced the digital-dave. After I chose it as my handle on Digg in 2004 – it stuck.

writepudding // Liana Aghajanian
Liana Aghajanian“writepudding” is meant to be a play on the delicious treat, “ricepudding.” It’s rather silly really. When I first started blogging around five years ago, I wanted a name that stood out. I thought to myself, “I really love rice pudding and I obviously love to write,” so I just combined the two and came up with writepudding. It sounds more like an inside joke than I’d like it to, but it feels comfortable and it’s just stuck with me through the years.

Darthcheeta // David Andrew Johnson
David Andrew JohnsonI was given the nickname “cheetah” long ago and have always used variants of it as my usernames, gamertags and chat handles for IRC, ICQ, and AIM. It is not after the cool fast cat, though, but the ape in the Tarzan movies – I’m Cheetah the Web Monkey.

In true early online nerdiness, the really skilled web designers, producers and developers in Scripps came to be known as The Jedi since our knowledge of the web “force” was so strong – coders and scripters were very rare in journalism in the 90s.

So of course, when I got promoted out of local properties and went to DC in 2000, the “jedi” around the company said I had crossed to the dark side – and one registered the AIM screen name “darthcheeta” under my new email address as a going away gag. (Not enough characters for the last h). It stuck and I’ve used it for everything since. …

mediatwit // Mark Glaser
 Mark GlaserI think when I first joined Twitter I figured it was another fly by night social networking tool. I had very mixed feelings about devoting a week of coverage on MediaShift to Twitter in 2007. Anyhow I picked mediatwit because it sounded funny and irreverent. I don’t regret it. I plan to change the name of my podcast to The Mediatwits to build on the name.

What I do regret is not getting the feed @MediaShift which was taken by a squatter/imitator. I do have PBSMediaShift, though.

superjaberwocky // Michael Becker
 Michael BeckerThe name superjaberwocky is my regular online handle, or at least it has been since I started regularly using the Internet back in 1998. I was in high school then, and I attended a summer course at Montana State University where they put us all into a computer lab and told us to sign up for Hotmail accounts, basically saying that it would be good for us to have e-mail accounts set up because they’d be useful in the future or some such nonsense as that.

I was sitting in the lab trying to come up with a username for the then pre-Microsoft Hotmail when I hit upon a word from my childhood memories, “superjabberwocky.” Back when I was a little kid, I would go to the house of a neighborhood girl who was my babysitter. Her brother, older than me, would play board games with me, like chess. Occasionally, he would declare “superjabberwocky,” which meant that he won, no questions asked. (Usually, he wiped the board of all pieces after declaring this.)

I entered the name into the Hotmail signup form and was told that Hotmail usernames were limited to 15 characters. Rather than think up a new name, I dropped one of the B’s, and the name “superjaberwocky” was born.

I had no idea what the jabberwock was until much later. I kept using the name at various e-mail services and online accounts. I even signed up for services I never intended to use, just to make sure I had my username of choice in case that service hit big or in case someone decided that they wanted to steal my online handle. (No one ever has.)

Nowadays, I try to get on board with new Web services early and try to get just my last name at those services, “becker,” as a username. I feel like that will better reflect on me professionally in the future. Still, when all else fails, it’s a pretty safe bet that nobody else is “superjaberwocky.”

littlegirlBIGVOICE // Bethany Waggoner
 Bethany WaggonerSo the name Little Girl Big Voice comes from the fact that I’m not exactly massive LOL, but can still project my voice into a room like nobody’s business. I was that kid in class being told to please use her “inside voice” all the time. Even on the playground. Plus I had opinions. Ask anyone who knows me, I usually have no shortage of things to say about what I think is whack or super dank in the world. So It started as the name of my blog, where I wrote columnesque posts about current events, and then just sort of became the perfect representation of who I am.

ohmykevin // Kevin Cobb
 Kevin CobbWhen I first thought about branding myself online, I knew I wanted the same username for multiple accounts, including a url. Many clever variations of my full name were already being used, so I had to come up with something that was both unique and available.

Around the time of my username search, I became an ordained minister through Universal Life Church. My friends started to jokingly say “OMK!”, short for “OH MY KEVIN!” — and it just stuck with me.

Journerdism // Will Sullivan
Will SullivanI have a pretty common name. First, a fairly common last name in Sullivan and a first name that can be interpreted as a proper name, as well as a verb and a noun. So anytime someone asks a question on the web such as, “Will Sullivan …do so and so…?” it flags alerts I have tracking my name. People asking questions about Blogger/columnist Andrew Sullivan flag me all the time.

There’s a lot of Will Sullivan’s around the world. In fact, at Northwestern (where I studied for my masters degree) another Will Sullivan entered the school the semester after me, which made it lots of fun and still to this day leads to confusion among our classmates, professors and professional associates. He’s a great guy though, so it’s not bad to have my name associated with him.

There’s another Will Sullivan who’s a fictional Boston attorney in some mystery novel that I kept seeing alerts for. There’s an Australian rugby player, a Georgia football player, a photographer, an aspiring rapper, and another journalist working at the New Orleans Times-Picayune. I actually have a Twitter list tracking some of them that I check out once in a while to make sure no one has scorned their psychotic lover or robbed a bank so I can get a heads up if I need to go on the lamb: http://twitter.com/Journerdism/the-web-of-will-sullivans

So I basically came to the conclusion that I needed to find some sort of personal brand name, like Madonna or Grand Master Flash, to break out and prevent confusion. I figured I’d never beat out all these other Will Sullivan’s treading on my name — especially in search results — so I started brainstorming names. I’ve been a chronic nerd all my life and involved in journalism since puberty, so mashing the two words together seemed to work into Journerdism.

The ironic thing is over time I’ve built up enough name recognition as Will Sullivan (along with Journerdism) that I have taken the lead for Will Sullivan in search results too.

10,000 Words // Mark S. Luckie
Mark S. Luckie10,000 Words wasn’t my first choice for a blog/Twitter name. I actually wanted to use Prometheus after the legendary Greek man who stole fire from the god and brought it to the people. But that was a little much to explain and plus the domain wasn’t available. So after a little bit of brainstorming, I came up with the name “10,000 Words” which derives from the phrase “a picture is worth a thousand words.” It became 10000words.net because the .com domain was already taken by a Japanese site. And the rest is history.

 

Allow me to re-introduce myself. In my digital life, I go by:

WebJournalist // est. August 9, 2006
I notice that the .org of it and webjournalism was available. I purchased the domains thinking that one day I’d launch a tool/tips site. A year or so later, I got the Twitter handle and have been trying to establish that as my brand. It wasn’t until I started working at USC that I had a little more time to share my thoughts on Web Journalism. While I’ve gotten compliments on my handle/brand, I think it’s actually shortsighted. It’s the Web now, but what is next?

ElProfe // est. June 26, 2010
This is a recent brand I created just a few months ago specifically for my students. Profe. is Spanish slang for professor. I thought it was representative of how I carry myself in my new role in academia… experimenting with Journalism, Technology and Academia.

iSoar // est. April 18, 1999
My first domain name was based on a logo I created when I was a kid and an obviously lame play on words. I freelance web design, and while an “eye sore” is perhaps the opposite image a designer wants to invoke, I couldn’t help but fall in love with it.

Whatever you chose, whatever inspired that decision, make sure you embrace it and start managing your brand. Put yourself out there and share your work with the world.

11 Oct

Q&A with Storify and Hacks/Hackers founder Burt Herman


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NOTE: Originally ran on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201010/1894/

For this week’s post, I “sat down” with Burt Herman (@burtherman), entrepreneurial journalist who is the CEO of Storify and founder of Hacks/Hackers.

NOTE: We did the Q&A-style interview over a collaborative document and one of my favorite tools: typewith.me. You can see the raw interview and play it back here: http://typewith.me/ep/pad/view/ojrqa01-bherman/latest

Burt HermanBurt, you have an incredible journalistic background and really, in my opinion, you truly represent the new type of tech/entrepreneur journalist we’ve all heard about. Tell me a little bit about your background at the Associated Press and how you evolved from reporter to entrepreneur.

Thanks, you’re too kind :)

Yes, I started off in a fairly typical journalism role — I went to work for the AP because I wanted to work overseas as a foreign correspondent, and they had the most opportunities to do that. So after graduating, my first journalism job was as a temp hire at AP and things went from there — a couple years in Detroit and then a post as an editor on the International Desk in New York before I was sent overseas to Berlin. From there, I went to Moscow and then to Uzbekistan to start a new bureau for AP covering the former Soviet republics in Central Asia. My last AP job was a bureau chief in Korea. In between, I covered the wars in Afghanistan and Iraq, the Asian tsunami, Pakistan and many other stories.

I returned to the US in late 2008 for a Knight fellowship at Stanford, where I had gone as an undergrad. With all the changes in journalism, I wanted to explore the secret sauce of innovation in Silicon Valley and see how that could be applied to journalism. I took classes at the Graduate School of Business, Design School, computer science department and explored how this could be applied to journalism. In the end, I wound up deciding to extend my sabbatical from the AP to have a go at doing a startup on my own, building a company around the future of storytelling and digital publishing from a clean slate.

From being a foreign correspondent to being an innovator, you must have seen a lot of changes along the way. What stands out for you when you look back at that decision to make the transition?

It’s still very much in progress, and I’m learning more about it all the time. The first big difference is that being a journalist gives you a daily sense of accomplishing something by writing a story and having it be published. You then move on to the next story and get constant feedback. Trying to create a business and develop Internet applications is a much longer process, filled with many ups and downs along the way. It’s exciting to be your own boss but also can be terrifying at the same time. I suppose dropping into crisis zones and new countries was a decent preparation for this, and also just being open to always leaning new things.

That was going to be one of my questions. Which is harder: being a CEO of a startup or a foreign correspondent?

I worked for 12 years at AP and nearly 10 of those overseas, and along the way I had a lot of great mentors and advice. I’m still new at the startup thing, so that’s definitely more challenging right now. Also it’s having to do much more with less when you’re not part of a larger organization. Everyone has to contribute in many ways. Both come with a lot of freedom and lack of oversight, again which is wonderful but also requires a lot of drive and passion to keep going.

Your startup is called Storify… can you describe it and tell me how the idea came about?
Storify
The idea comes from thinking about the future of journalism and the fact that everyone now is creating so much content. We’re flooded with Tweets, YouTube videos, Flickr photos and everything else. Everyone can be a “reporter” when an event happens. But not everyone is a “journalist” — making sense of an issue and giving the context. So we built a system to help people do this, take the best of social media and make it into a story — to “storify” it. The word itself is actually in the dictionary, and also comes from my AP days when editors would send messages to bureaus asking them to “storify” something.

Talk about the process of going from an idea… or even a word… to a startup. Where are you in the process now? What is your current challenge since you already have a working product.

The first thing I needed was to find a cofounder who had the technical ability to work with me, and also was passionate about the topic. The idea I began with was actually something different relating to news and social media, this evolved over time.

So to find a cofounder, I basically started going to any tech events that I could around here and was talking about what I was doing to find people interested, and there were several false starts with people who didn’t work out. I eventually found my now-co-founder Xavier [Damman] when he was presenting at a Twitter application meetup.

Part of that was also the reason for starting Hacks/Hackers — indeed.

So, Hacks/Hackers was a means to this end? Or was it a resulting side project from your process?
Hacks/Hackers
Hacks/Hackers was part of this, trying to find people passionate about media and technology. But it also was born from my experience at the fellowship at Stanford, seeing all the amazing work that computer scientists were doing and wanting to bring that energy to journalism for the sake of helping quality journalism survive. I do believe strongly that democracies need information to function and journalists have fulfilled that role. Meanwhile, media and technology are converging, and the way that we get this information is changing. We need to make sure that we bring together journalism and technology at the start of this storytelling process to build the future of media, not as an afterthought as has often been the case. And we should work together to make that happen, rather than the somewhat contentious relationship we have seen at times between media and technology companies.

As I reflect on my career, I see that I have been working under the H/H “framework” … working with engineers and designers to advance journalism. Seeing — and attending — a couple of H/H meetups, I have to say I’m really l glad this is going on… are you surprised by its success? It’s international, right?

Yeah, we already have a couple chapters in the UK and starting now in Toronto. I was a bit surprised that it spread so much. Really, it just began with me starting a meetup group and getting some 30 people to come to a bar last November, less than a year ago. Now we have more than 2,400 members on various Meetup sites and more people coming to our blogs and on an email list. I think it’s clear that there’s a hunger for this thinking, and we want to also empower journalists in newsrooms to be part of the changes that are happening. We will only figure this out by working together and experimenting, another key thing that Hacks/Hackers is about. We’ve been doing some hackathon events and want to expand that, so people have the freedom to try things away from the usual daily newsroom rush.

You wear many hats… of these — journalist, innovator, businessman — is there one role that is larger than the others?

I guess I’m not really writing so much lately, although I’ve been calling myself an “entrepreneurial journalist.” I was talking to David Cohn of spot.us and he also is in a similar space. The definition of “journalist” has changed so much, and really is about bringing together a community around a topic to enlighten and inform. So in that sense, I suppose it’s quite a bit of that, while also building a successful business and do the whole Silicon Valley startup route of getting investors, building partnerships and making things happen. It’s definitely a lot to do, I’m busier than ever nowadays! I guess that’s also the brave, future.

Like I said, you (and David) to me represent this modern journalist reflecting the needs of our times… but, in my opinion, I think you guys are a rarity. We’re not all going to be able to do this… or can we? Or should we, even? What do you think?

Well, yes, it’s quite hard to do many things and do them all well. Hacks/Hackers is about bringing together journalism and technology, but that doesn’t mean every journalist is going to be a rockstar coder or should even try. That takes years of work, just like being a great writer. But I think it’s important for everyone to understand the other side and the complete picture. That also goes for journalists now having to understand more about the business side of things, why traffic matters and how to drive it, all those other parts of media. With everything so interconnected, we all need to have a wider awareness.

Sadly, we are constantly hearing the complaints from veteran journalists lamenting <eyeroll>the end of the golden era</eyeroll> … what do you say to those people who think technology killed journalism… or to those who are feeling low about the state of things now?

It’s interesting because even though I’m quite young, my career has basically been right during this amazing shift. I think the golden era is ahead of us. We are not really still at the birth of the Internet, the Web, social media and all these amazing technologies that change the way we communicate. I became a reporter in some ways because I’m a nosy person :) — now with Twitter I can eavesdrop on the world and see what people are talking about. That’s a golden opportunity for storytelling. And reporters can now interact with their audiences more easily as well, [getting] the feedback that all writers crave — sometimes for better or worse.

We need to take the best parts of the past, like the credibility and fact-checking, context and the like and blend that with technology. It’s a rough time for sure as old models are collapsing, but I’m confident that many more exciting things will result. One quite interesting little recent development was Howard Kurtz leaving the Washington Post for The Daily Beast — the new models are taking off, so that should be encouraging.

What tip or lesson would you share/give to someone who is thinking about taking that leap and trying a startup or new experiment? And, quite honestly, dude, what drives you? What keeps you going?

Definitely experiment in whatever way you can, we need more people trying new things to figure out what works. In Silicon Valley, failure is embraced unlike anywhere else. You’re not trying hard enough if you’re not failing once in a while, we need to take chances and learn from our mistakes to move forward.

Ha — yes, good question as to motivation, it’s sometimes quite tiring! I guess I’m the type who always keeps thinking there is a better way to do something, maybe it’s the latent engineer in me. Also it’s been great to see all the feedback from people with Hacks/Hackers and realizing that this is actually bringing people together, that’s been wonderful and I’m now also getting a lot of help from local organizers in all these different cities.

With the startup, also seeing people get excited about what we’re doing and having some amazing experiences like launching our product at the TechCrunch Disrupt conference.

I couldn’t agree with you more… personally, these are extremely exciting times and it is great to see organic movements like H/Hs help facilitate that. So, my last question is one I have been asking people recently… it’s a simple one, but I always love the answers, and you touched on it earlier. In these times, with the ups and downs and the unknowns ahead… why are you a journalist? (You are clearly a journalist, sir.)

I want to say thanks for saying that, although I suppose being labeled a “journalist” these days might not always be a favorable thing. :) I guess this goes back to what I wrote when I applied to the Knight fellowship. My parents come from Romania and grew up under communism, and I spent a lot of time traveling in Eastern Europe as a student and studying the area. I do feel strongly about the importance of freedom of information as essential to democracy, and that we are incredibly lucky to have that in the United States. After reporting from many countries where that wasn’t the case and people are struggling under authoritarian regimes, I feel even more strongly about the power of open information.

Awesome. At the recent H/Hs meetup a young guy — who dabbled with journalism, but became a developer – asked, “why would a developer want to be involved in journalism when they could make more money doing something else?” I had been somewhat quiet at the time, but could not help blurt out a response…

Because we give a damn… because we care… because we’re suckers… money, decent money, would be great… but we do it for a higher calling or something that drives us. Both Hacks and Hackers related.

Yeah, I do think some developers do feel a sense of a bigger mission and giving back to the world, like with open-source code. In that way, there are a lot of things hacks and hackers have in common.

Thank you so much for taking the time and “chatting” with me in this experimental Q&A… I had a blast.

Sure, thanks again for the kind words and interviewing me. That’s another thing I’m also getting used to in the brave, new entrepreneurial world — having people interview me! It gives me much more sympathy for all the people I’ve interviewed over the years :).

HA! Thank you.

05 Oct

Two new Social Media emerging tools — possibly useful in Web journalism


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NOTE: Originally ran on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201010/1891/

Think about it, two or three years ago most people had never heard of Facebook. Tweets were still mainly owned by birds, not limited to 140 characters. FourSquare was some vague game from elementary school.

In general, most people had written social media off as some sort of high school fad.

Well, you should know by now, Web-based Social Media is not a fad.

If you still doubt this, temporarily remove your head from the sand and go talk to one of the more than half a billion people that spend hours and hours sharing news, photos or running a virtual farm. (For the record, I am not a fan of FarmVille.)

In its constant evolution, though, technology routinely leapfrogs past itself as it innovates and disrupts the status quo.

In other words, you ain’t seen nothing yet.

What’s next? It’s geolocation paired up with augmented reality, in my opinion.

Those creating these new tools typically don’t have journalism as a possible application in mind. But I, an admitted tech/journo/mad scientist geek, can’t help but apply the journalism prism to some of the latest tools and technology.

So, in that vein, here are two emerging tools I’ve came across that I think are worth keeping an eye on. They may not be perfect now, but I encourage you to experiment with these and see if there is a journalistic application here.

NOTE: I recently posted my Web Journalism’s rules of tech engagement, so feel free to refer to them and keep them in mind as you read. All of them apply, especially #1 and #5.

Whrrl
This new social media site may sound similar to its forefathers, but it has one clear difference (that I think they underplay). It’s not about you, it’s about community… and it’s about moments.

On Twitter or FourSquare, you are telling the world where you are… in Whrrl, you are “creating a story.” Your posted photos and notes from your check-in are auto-grouped with others and, potentially, are telling the story of a moment collectively.

Example: We’re celebrating your birthday at a bar. We capture the moment by sharing pictures, videos, comments, etc. Those not attending could virtually experience the moment and add to the conversation.

Neat… but where’s the journalism?

Change the previous example from “birthday” to, say, “election.” Reporters and citizens are posting their experiences — comments, photos, videos, etc. — at polling sites, leaving a virtual marker filled with content for others to add or re-live. This would also work for a sporting event, a protest/rally or any news event where people gather in one location.

Collectively, we can capture the moment in real-time with rich multimedia. This doesn’t replace the article or video piece, but can really enhance them.

stickybits
This tool launched earlier this year at SXSW and is referred to as digital graffiti. Now, how to explain this… um, think of a digital bulletin board or wall where anyone could post anything.

Like a Facebook wall? Sort of.

Instead of the wall living in your computer, it is at an actual, physical space… because the information is embedded onto a sticker with a barcode. Scan it with your smart phone and read or leave messages in multiple media.

While finding these stickers is a cute game, they’ve recently graduated to using standard barcodes, which are on millions of products.



You can get barcodes for free and even order them in sticker form if you want.

Where’s the journalism here? Well, my brain is still thinking of different applications, but what immediately stands out here is the distribution.

Imagine going to a polling place where people can scan a sticker to read or leave messages. The only way to get that unique experience from that polling place is to be at that location.

From news to reviews, we could possibly embed our stories on anything and anywhere. And, more importantly, we can get user engagement. We’re not talking about from behind a computer, we’re talking about out in real life.

Take some time and play, er experiment, with these new emerging types of technology. Get in the habit of exploring this stuff… and share your experiences.

28 Sep

Web Journalism’s rules of tech engagement


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NOTE: This originally was posted to my professor/class blog: http://www.elprofe.me/2010/07/08/the-web-journalism-rules/. Seeing that these are a constant in many of my posts, I am re-publishing them here and on the Online Journalism Review site: http://www.ojr.org/ojr/people/webjournalist/201009/1889/

 
For some time now I’ve been preaching the Real-Time Reporting gospel, harnessing not only social media but all tech to advance journalism.

And while it, for me, is based on core journalistic values, it was clear a handful of folks were thinking my message was attempting to replace the way we did reporting.

So, that prompted me to whip up the rules I present at nearly every talk I give. This is a list of guidelines to remember when you engage with constantly evolving Web Journalism.

These are the rules I work under.

 

Rule #1. Journalism first, technology second

Technology is, and will always be, changing. Our journalism core values do not. News judgment and ethics are key no matter if journalism is in the form of pixels or paper or whatever.

The point to all of this – printed word, Flash interactives, video documentaries, visualized data, social media, etc. – is not the tool. Let’s be clear, the point is serving the community by helping them be informed citizens in a democratic society.

It’s the people and their stories, not the databases and Twitter followers.

We use these powerful tools to help advance our journalism, not replace it. Got it? Good.

Rule #2. If your mom says tweets she loves you, check it out

This is basic Journalism 101 and it applies to old school and new media alike. Whether you get an in-person tip or a Twitter message (it’s okay to call it a tweet, y’all), it is not fact… it’s the start of the reporting process, not the end of it.

If you get lazy and not fact-check, you’ll get burned. Remember, all we have is credibility… our word… it takes a lot of time and hard work to build up credibility, but no time at all to lose it.

Rule #3. Web/tech, including Social Media, does not replace in-person or phone interviews

There is an actively engaged community sharing a ton of information – much of it is TMI – on the Web. We’d be doing a disservice to our community by not engaging them in these new spaces.

But remember, while millions and millions are on Facebook and Twitter, there are millions who aren’t. Engage with your community in every space, but remember to reach out to the voiceless. The digital divide is still a reality.

Rule #4. Citizen, Brand and Journalist

This is just the way it is. As a journalist, you’re not a typical civilian. This ain’t no 9-to-5 job… this is a lifestyle. Sorry.

So, when you experiment and engage with these new technologies, there are three roles you need to be aware of: Citizen, Brand and Journalist.

Your behavior can and does affect each one of these roles. Be conscious about what you are saying and doing. Be who you are… don’t fake it. But always work under the impression that there is no privacy online… because there isn’t any.

Rule #5. BE OPEN

I can’t tell you how many times I’ve heard “Why would anyone do FourSquare?” Before that it was “Why would anyone use Twitter?” Before that it was “Why would anyone blog?” And before that, it was “Why would anyone go and use the Internet?”

Get over it… and use it. Try it out. See if it works for your daily journalism routine. If you don’t like it… stop. But then try it again.

This is the new world we are in, and fighting against it does nothing but hurt you. So, learn about it and try new things. Isn’t that one of the reasons why you got into journalism in the first place?

 

I hope these are useful guidelines. If you think there are incomplete or inaccurate, or if you think these are perfect, comment and send me feedback. Let’s have a dialogue about this new world.

21 Sep

Real-time Web + Journalism = Real-time reporting


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NOTE: Originally ran on Online Journalism Review: http://www.ojr.org/ojr/people/webjournalist/201009/1887/

The next phase of the Internet affecting journalism — for better or worse — is well underway.

We started out with Web sites, then blogs, then the interactivity of Web 2.0. Now, we are in the era of the real-time Web.

Which, for us in journalism, means real-time reporting.

This next phase has the power to improve and advance our journalism, but also puts our core journalistic values to the test.

Twitter’s original question, “What are you doing?” has evolved to “What’s happening?” Social Media has made telling people where you are, what you think, what you see, a common expression on the Web — again, for better or worse.

Yes, Social Media is routinely filled with TMI and, quite frankly, unless information. But it also has given the average person the ability to document and share newsworthy and historical events the moment they happen are happening.

Just look at the latest example from a few weeks ago: A gunman walked in the Discovery Channel headquarters holding people hostage.

The real-time Web went to work with first-hand witnesses.

DaAnGrYASiAN was one of the first tweets from scene

I was in my office, across the country when the news began to break. For those that know me and have attended my workshops, you’ve heard me go on about harnessing the power of social media.

Well, here was a perfect example. So, I tweeted two tips:

WebJournalist's tip to D.C. reporters

WebJournalist's second tip to D.C. reporters

Searching Twitter, I was able to find people sending updates from the Discovery Channel’s zip code (Here are some highlights that I found). Using FourSquare, I was able to find someone who had “checked in” to the building before the incident.

Mikefa123 checked into the location hours before the standoff

Possible witnesses, potential sources.

The power of the real-time Web was in full swing… and so was its potential danger: People with best intentions can give out incorrect information.

techsavvymama retweets a photo from the scene circulating the Web.

DaAnGrYASiAN wrongfully thought to be the gunman

Now, don’t become all traditionalists on me and dismiss this new phase by saying that risk of misinformation is way to high. Let’s be honest here, the concept of possible bad information has been around long before Twitter… and even before the Web.

Remember that saying, “if your mom says she loves you, check it out.” Well, if your mom tweets she loves you, check it out.

These are not facts. These are tips. These are potential sources. These are places you as a journalist bring your core values — news judgment, ethics, accuracy, transparency — to vet information to make sure you have accurate information.

But mistakes will happen — in both paper and pixels.

That’s why our core values are so important. They should constantly guide us through any story, under any deadline.

In the real-time Web speed is highly valued. But responsibility and credibility outweighs that. Be known for getting it right first, not for getting it first and wrong.

This is where being a “professional,” whatever that means, matters. But remember, the real-time Web also can help. Here’s that photo that @techsavvymama retweeted, along with an explanation from a former Discovery Channel employee why the person in the photo likely is not the gunman.

YFrog pic of someone with gun

Former Discovery employee explain why it probably isn't the gunman

NOTE: @techsavvymama messaged me immediately after I published this post to say that she believes the garden is, in fact, open to the public.

For the record, real-time reporting is more than just using social media.

A reporter can be sending out images or live video (UStream, Qik, Twitcasting, etc.) from their cell phones. A photographer or reporter could be automatically uploading images from their camera using technology like the Eye-Fi.

It’s journalism without a safety net… it’s hyperlocal AND global journalism… it’s working under the deadline of now, 15 minutes from now and 15 minutes ago.

The journalism game has changed — again. And this won’t be the last time. While technology evolves, what is constant and never-changing are our core journalistic values.

Hold them close as you harness the power of real-time reporting.

20 Sep

Real-time tweets from Discovery Channel hostage situation


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On Sept. 1, 2010, James J. Lee walked into One Discovery Place armed with pistols and explosives. Here is a sample of tweets sent from the zip code of The Discovery Channel’s headquarters in D.C. These sample messages are collected from Twitter Search and listed in chronological order with a PDT *timestamp.

These are typical citizens that dabble in Twitter. The majority had less than 100 followers. For examples, one user has 46 followers and had only had 47 tweets at the time. These folks are not social media gurus… they are regular, real folks.

Mikefa123 checked into the location hours before the standoff

DaAnGrYASiAN was one of the first tweets form scene

techsavvymama retweets a photo from the scene circulating the Web.

DaAnGrYASiAN wrongfully thought to be the gunman



* I noticed that the timestamp varied between the Chrome and FireFox browsers. These screen shots were taken with FireFox.

09 Jul

How to routinely crowdsource – easily


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For the last few months I’ve been giving a presentation on How to Harness the Power of Social Media or Advance Social Media Reporting or what I called (and still need to refine) Real-Time Reporting.

In the presentation, I introduce how social media tools like Twitter, FourSquare and even YourOpenBook.org can help improve our reporting.

I know I am guilty of it at times, but I hate when people vaguely talk about how great new tools are but don’t give concrete examples… so for this particular session I try to outline actual steps/scenarios on how to actually use these things in real life.

During #wjchat episode 22, I was asked how do you actually crowdsource… I rattled off five steps that capture what I tell folks during my presentation.

In cased you missed those tweets, here they are… slightly longer than 140:

Step 1:

The moment you know you are going to an assignment/event/location, announce it. Tell people you are covering the event and ask who is attending. The sooner, the better… and do it multiple times… without looking like a crazy spammer.

Step 2:

When you arrive to the scene, tweet that you are there… again, ask who is there too. The point is to find sources! Also, get people to join your reporting… ask for tips, suggestions and possible questions.

Step 3:

Give updates from the scene… not only text, but send out images and videos when applicable. Again, do a call out for tips, suggestions and questions. You are giving people direct access and getting them an opportunity to get involved.

Step 4:

When you are done, tell people when they can expect to see or read your completed, “official” piece. And, if you got responses, thank people for their help.

Step 5:

After piece runs, ask for feedback, comments, thoughts and tips. Engage with your community before, during and after these acts of journalism… be genuine and social in social media!

 

Additional tips:

Make sure you use hashtags throughout the process! Either use the established one or create a logical one the community would use.

You may or may not get responses, but doing this doesn’t cost you ANYTHING. Remember, it takes less than a minute per tweet!

If you get responses, don’t feel forced to use them, but be grateful you have people engaged enough that they want to HELP you. Make sure you response and thank them. I have a few examples of how crowd sourcing has helped reporters do simple, routine stories. Makes your job EASIER! And makes you more relevant and valuable to the community… which routinely translates to job security. (Well, it should.)

Everyone knows that “If your mom says she loves you, check it out.” That old journalism saying applies to tweets, as well as your mom. Just because someone tweets that they are there or gives you a juicy tidbit of info, it does not mean that it is fact. Check it out! What do we call this… reporting! Do some of that. If you get lazy, you get burned. More importantly, credibility is hard to build, but easy to lose.

And remember, these tweets/communications took only moments… think about it. Fifteen minutes can make all the difference.

Here’s a PDF of my Social Network Reporting presentation.

 

19 May

Youropenbook.org and Facebook’s flawed privacy settings can help your reporting


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Get past the awkward and dark predetermined searches like “I hate my boss,” “I lost my virginity” and “I’m not a racist but” … and look at what youropenbook.org presents to us as journalists.

While the 105 million+ people on Twitter know their tweets are default set to public, they are still a fraction of Facebook’s 400 million+ users that post T.M.I. they’d only share with their closest 300 friends.

Facebook gives you a false sense of private… but by now you should know better.

The walls around the Facebook garden have crumbled because of the company’s seriously flawed privacy settings.

And while as a user you should be freaked out and proactive about your personal settings (and more conscious of what you are posting!), as a journalist this is presents an incredible, unfiltered opportunity to access your community on a diversity of topics.

Hold your nose and thank youropenbook.org for making it easier to access your the community on Facebook – for better or worse.

You can now quickly query what’s on the mind of the millions of users that are sharing their raw opinions about any topic… sadly, they usually think it’s “private,” often sharing their opinions with their social guard down.

Here’s a quick search on the some newsy topics.

Arlen Specter

Bangkok, Thailand

Illegal immigrants

Even boring old healthcare.

Go to the site and do a search on something related to your beat or community. Who knows how long this tool will actually last (Facebook has sued before).

But while this is still around, look passed the initial shallowness of the tool and look at the possibilities that help you improve your journalism.

Oh, and do yourself a favor and check your privacy settings on Facebook… come to think of it, just check your privacy at the door before you log onto the Web. It’s all public… whether you like it or not.

07 May

Real-Time Reporting, the next level of journalism


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I don’t know if this post will make sense, but let’s just call this a rough draft of a rant… or prediction… or I don’t know what. I just wanted to put some thoughts down, no matter how raw, because we’re on the verge of some significant changes.

I was asked recently by the Online News Association to lead a session on Social Network Reporting (SNR). That’s when we as journalists harness the power of Social Media throughout our process – looking for sources, crowd sourcing, distributing content, engaging with our community, etc.

I’ve done several presentations for classes and a couple of workshops, but the request was to be more “advanced” … not SNR101, but the next level.

The thing is SNR is actually very simple and built on basic concepts. After you understand the power and value of Social Media, learn the lingo and play with the tools, there isn’t much else to learn. Just make it part of your journalism routine.

In other words, there’s not really an “advanced” to SNR except maybe experimenting with the latest tools and apps.

But the idea got me thinking… While SNR is an incredibly valuable tool, one that is still being under utilized… it’s really still just a tool… and it’s a tool inside a toolbox that I am labeling Real-Time Reporting (RTR).

For me, that is the “advanced” level. That’s the next logical step for us.

The Real-Time Web is a concept that has solidified because of Social Media. What are you doing now? What do you think now? And this applies to us in journalism because it’s the same behavior as breaking news.

Social Media is key. But there are other aspects to explore in this real-time reality.

As journalists, RTR takes the latest from technology (hardware, software and infrastructure) and mashes it up with our core journalistic values (news judgment, ethics, law, spelling/grammar, etc.).

It’s journalism without a safety net… it’s hyperlocal AND global journalism… it’s working under the deadline of now, in 15 minutes and 15 minutes ago… it’s MacGyvering technology to do journalism by any means necessary.

Let me give you an example.

Let’s say there is a breaking news story. Let’s imagine that there is a shooting at a local mall. We hear the news breaking on the police scanner.

Typically, the Metro/Assignment desk immediately dispatches a reporter or crew to go to the scene. Meanwhile, someone calls the authorities to get the latest information on the record.

Eventually the reporter arrives at the scene and begins to hunt for witnesses and sources. As they get information, they file it or call it in… well, they should. Or, if they are broadcast, they do a live report when they have gathered enough information.

With SNR, in addition to calling the authorities for official information, someone is also searching Twitter, Flickr, and other social media looking for people at the scene… looking for potential sources. They should also be asking for any tips and contacts through their social networks… and ask the community to spread the call for help.

When the reporter eventually makes the scene, they should announce their arrival, location and availability on their own social networks… this allows potential sources to reach out.

The news organization should make sure to take the time to thank those in the community who helped with the coverage. It should also promote the pieces, which essentially distributes the work.

In addition to the real-time of social media, there are new tools we should employ when appropriate… which takes this to RTR.

A reporter can be sending out images or live video (UStream, Qik, Twitcasting, etc.) from their cell phones. A photographer or reporter could be automatically uploading images from their camera using technology like the Eye-Fi.

If they had a laptop, camera and stronger Internet access, they could do a more complex live shot that includes participation from the audience… a live chat from the scene.

I can’t wait for the day when a low-end camcorder is going to have an external mic jack for better audio and the ability to upload immediately… we’re almost there. Kodak’s Zi8 and the Eye-Fi would be powerful together… but they currently don’t work together.

People chuckle when I pitched this, but I foresee the day when a device becomes THE reporter’s super notebook. A laptop is too heavy, Internet connections are unpredictable and it needs a power source. Meanwhile, a smart phone is too small, horrible to type on and needs to be recharged often.

In the meantime, technology is giving us patchwork solutions. The MiFi from Verizon and Sprint gives you broadband anywhere. There are external batteries that keep your iPhone and laptops charged for longer periods of time. You can buy accessories to like an external keyboard for you phone or an app to sync your iPhone camera to your cameraless iPad.

But it is only a matter of time when text, photos, audio and video are available in an appropriate sized device that easily takes journalists to the next level… real-time reporting.

And when this technology arrives, it will really begin to separate those who can produce quality journalism on deadline from those who can’t. It will test our core values. There are a lot of challenges when you go live… lots of opportunities to fail… to get wrong. So we need to be at the top of our game to build and maintain our credibility.

Professional journalists – with or without formal training – will emerge as they are no longer worried about technology they routinely use. We’re not going to be wow’ed or scared by the latest device. We’ll just embrace it and return the focus on the content… because it’s always been about the content.

I don’t know if this made any sense… or if this future scares you… or if you are as excited about it as I am… but I believe this is where we are headed.

Journalism continues to evolve… are you ready for the next level?